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Customer Support


Context Help

If you feel lost inside our web hosting Control Panel, the very first step you should take is to click the Help button, which is present on each page. A context menu will open. It offers comprehensive information about all the operations that you can carry out on the page in question. Each popup opens on the very same page so that you can swiftly return to your work.

Video Tutorials

We have a wide selection of tutorial videos illustrating how to use our web hosting Control Panel. They're shot for those of you who want to see how things are being done instead of only reading articles. Thus, anyone can quickly get to know our Control Panel by simply watching our step-by-step educational videos.

F.A.Q.

If you can't find the solution you need, take a look at our comprehensive Frequently Asked Questions section, which covers questions asked by actual people and provides practical solutions. We frequently update our Frequently Asked Questions section with new articles in an attempt to embrace all the new additions and innovations associated with our web hosting platform.

Ticketing System

If you still can't find the solution you searching for in the Frequently Asked Questions database either, we have a fantastic team of client support engineers available 24x7 and eager to help you with any problem. Each trouble ticket you send will be responded to in less than one hour (the average response time being just twenty minutes), so you will not have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 214184

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com